Service Canada Contact Information

Job Bank - Contact Us

There are a number of ways for you to contact us:


If you are a Job Seeker:

By E-mail:

In order to respond to your enquiry, Service Canada will need to collect a limited amount of information (such as your e-mail address) as identified in the fields below. However, this "Contact Us" service is intended for general enquiries only.

Please do not include sensitive personal information in the message box, such as your Social Insurance Number, personal finances, medical or work history. Due to the unprotected nature of the Internet, enquiries containing this type of information cannot be answered through this service, and are best addressed in person, over the telephone or by ground mail.

The collection and use of personal information for this "Contact Us" service are authorized by various Acts and Regulations. Collection and use of personal information by Service Canada is done in accordance with the Privacy Act, which states that you have a right to access your personal information, and a right to request changes to incorrect information.

A record of all of the types of personal information held by Service Canada and their uses is published annually in Info Source and in libraries nation-wide. If you would like to access your personal information or request correction of your information, please write to the Access to Information and Privacy coordinator for your region.

If you require clarification about this Statement, please contact our Privacy Coordinator.For more information concerning your rights under the Privacy Act, please contact the Office of the Privacy Commissioner of Canada at 1 800 282-1376.

If you'd like to obtain further information or suggest improvements to the Job Bank site, you can submit your questions or comments to the following e-mail:
jobbank@workingincanada.gc.ca

Please note: In order to protect our Web site from viruses, we delete messages with attachments.

By teletypewriter

People with hearing or speech impairments may also request information through the following teletypewriter (TTY) service at 1-800-926-9105.

By Mail:

Job Bank - Working in Canada
Human Resources and Skills Development Canada
355 North River Road
Place Vanier, Tower B, 8th floor, mail stop VB801
Ottawa, Ontario
K1A 0L1

If you are an Employer that requires assistance with the online service or if you have forgotten your user code or password:

Please contact Service Canada job order placement service officials or your provincial/territorial agency.


  
 
Newfoundland and Labrador
OfficeFax Number
Visit www.JobsinNL.ca 709 729-1129 
Nova Scotia
OfficePhone NumberFax Number
Halifax 902 722-1073 902 428-2147 
Outside Halifax 1 866 562-0100 902 428-2147 
New Brunswick
OfficePhone NumberFax Number
Fredericton 506 457-3505 506 462-5916 
Outside Fredericton 1 888 434-7070 506 462-5916 
Prince Edward Island
OfficePhone NumberFax Number
Charlottetown 902 368-6416 902 368-6340 
Outside Charlottetown 1 800 893-6602 902 368-6340 
Quebec
OfficePhone NumberFax Number
Centre d'assistance au placement (CAP) 819 371-6656
1 866 640-3059 
1 866 867-8139 
Ontario
Phone NumberFax Number
1 866 789-1297 1 866 664-2534
1 416 212-3333 
Manitoba
OfficePhone NumberFax Number
Brandon 204 726-6911 204 726-6912 
Dauphin 204 622-2147 204 622-2308 
Flin Flon 204 687-1685 204 687-1688 
Morden 204 822-2324 204 822-2320 
Portage la Prairie 204 239-3091 204 239-3715 
Selkirk 204 785-5292 204 785-5327 
St. Boniface (Winnipeg) 204 945-8400 204 948-2902 
Steinbach 204 346-6055 204 326-6172 
Swan River 204 734-9768 204 734-5151 
The Pas 204 627-8135 204 627-8137 
Thompson 204 677-6667 204 677-6689 
Saskatchewan
OfficePhone Number
Estevan 306 637-3820 
Fort Qu'Appelle 306 332-3404 
Humboldt 306 682-6772 
Ile a La Crosse 306 833-3235 
Kindersley 306 463-5470 
La Ronge 306 425-4520 
Lloydminster 306 825-6418 
Meadow Lake 306 236-7538 
Melfort 306 752-6183 
Moose Jaw 306 694-3177 
Nipawin 306 862-1840 
North Battleford 306 446-8705 
Prince Albert 306 953-2545 
Regina 306 787-1400 
Saskatoon 306 933-5859 
Swift Current 306 778-8230 
Weyburn 306 848-2568 
Yorkton 306 786-1354 
Alberta
OfficePhone NumberFax Number
Outside Edmonton 1 800 999-1546
Password Retrieval: use email above 
1 780 415-1647 
British Columbia
OfficePhone NumberFax Number
Local 1 250 952-6914  
Toll-Free 1 877 952-6914 1 250 387-5329 
Northwest Territories
Phone NumberFax Number
867 873-7690
1 866 606-5627 
867 873-0636 
Yukon Territory
Phone NumberFax Number
1 888 663-6442 1 867 667-8555 
Nunavut
OfficePhone NumberFax Number
Cambridge Bay 1 866 331-5222
867 983-3254 
867 983-3256 
Iqaluit 867 975-4700
1 800 260-0877 
867 975-4711 
Rankin Inlet 867 645-4074
1 866 645-4076 
867 645-4092 


Temporary Foreign Worker Program

Service Canada Centres

Labour market opinion applications are centrally processed for:


If you are applying for Academics (University Professors), Federal Skilled Trades Program, Medical Doctors or Specialists, Registered Nurses and/or an Arranged Employment Opinion, please send your application to:

For all regions (except Quebec):
Service Canada Centre
Temporary Foreign Worker Program
Centre of Specialization
1 Agar Place, PO Box 7000
Saint John, NB E2L 4V4
By Fax:
1-866-585-7524 (toll free)
For assistance Phone:
Service Canada 1-866-673-0711 (toll free)

For Quebec:
Mailing address only
Service Canada Centre
Temporary Foreign Worker Program 
1001 de Maisonneuve Boulevard East
4th Floor
Montreal, Quebec
H2L 5A1 
By Fax:
514-877-3680
For assistance Phone:
Service Canada 514-877-0022 or toll free 1-866-840-0222


If you are hiring a Live-in Caregiver (including Quebec) , please send your application to:

Service Canada Centre
Temporary Foreign Worker Program 
Centre of Specialization
P.O.Box 6500
Toronto LCD , Downsview A
Toronto ON M3M 3K4
By Fax: 416-954-3107 or 1-866-720-6094 (toll free)
For assistance Phone:
Service Canada 1-877-227-4577 (toll free)


If you are hiring under the Seasonal Agricultural Worker Program, please send your application to:

For all regions (except Quebec):
By Mail
Service Canada Centre
Seasonal Agricultural Worker Program
Centre of Specialization
5 Queensway East
Simcoe, Ontario
N3Y 5K2
By Fax:
519-426-0362 or toll free 1-855-221-1601
For assistance Phone:
Service Canada toll free 1-866-431-7297

For Quebec:
Mailing address only
Service Canada Centre
Temporary Foreign Worker Program
1001 de Maisonneuve Boulevard East
4th Floor
Montreal, Quebec
H2L 5A1 
By Fax:
514-877-3680
For assistance Phone:
Service Canada 514-877-0022 or toll free 1-866-840-0222


Alberta / North-West Territories / Nunavut

Location
Alberta / Nunavut
Address
(Mailing Address Only)

Suite 1440 Canada Place
9700 Jasper Ave
Edmonton, AB
T5J 4C1

Phone
Callers from Alberta, Northwest Territories and Nunavut, call
1-800-418-4446. 
Callers from the rest of Canada and Outside Canada, leave a message at (780)-495-7972.
Fax
(780)-495-2738

British Columbia / Yukon

Location
Vancouver
Address
(Mailing Address Only)
Service Canada
Employer Services
1400-300 W. Georgia St.
Vancouver, BC
V6B 6G3
Phone
English
(604)-687-7803
1-888-246-7712
(Toll-free in BC only)

French (604)-609-7451
1-888-246-7715
(Toll-free in BC only)
Fax
Film and Entertainment
(604)-666-7731
Foreign Workers and Others
(604)-666-8920

Manitoba

Location
Vancouver
Address
Service Canada
Employer Services
1400-300 W. Georgia Street
Vancouver, British Columbia
V6B 6G3
Phone
Toll free: 1-(866)-725-6169
Fax
Toll free: 1-(866)-301-5603

New Brunswick

Location
Saint John and Moncton
Address
126 Cromarty Dr,
Dartmouth crossing
P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9
Phone
(902)-426-2766
1-855-215-1210 (Toll free)
Fax
(902)-426-4096

Newfoundland and Labrador

Location
St. John's
Address
126 Cromarty Dr,
Dartmouth crossing
P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9
Phone
(902)-426-2766
1-855-215-1210 (Toll free)
Fax
(902)-426-4096

Nova Scotia

Location
Dartmouth
Address
126 Cromarty Dr,
Dartmouth crossing
P.O. Box 1350
Dartmouth, Nova Scotia
B2Y 4B9
Phone
(902)-426-2766
1-855-215-1210 (Toll free)
Fax
(902)-426-4096

Ontario

Location
Ontario
Address
(Mailing Address Only)
Temporary Foreign Worker Program
Human Resources and Skills Development Canada
P.O. Box 6500
L.C.D. Downsview A
Toronto, Ontario
M3M 3K4
Phone

Toll Free:
1-(866)-556-5518
Fax
Local:
(416)-954-3107

Toll Free:
1-(866)-720-6094

Note for Employers regarding Couriers and Post Office (PO) Box Addresses:

Please note that courier companies may be charged additional postage to deliver a package to a post office (PO) box address, and that courier companies may follow different practices regarding these charges:

  • Some courier companies will not deliver a package to a post office box address;
  • Canada Post affiliated couriers can deliver to a post office box and additional postage will not be charged; or
  • Some courier companies will deliver to a post office box and charge the customer the added postage.

Please check with your courier company before you send your application by courier to ensure it can be delivered to a postal box.

For Ontario Employers Only - Contact information for agricultural workers applications (Seasonal Agricultural Worker Program, Agricultural Stream and agricultural positions under the Regular Stream for Lower-skilled Occupations).

Mailing address for agricultural worker applications:

Agricultural Foreign Worker Unit
Service Canada Centre
5 Queensway East
Simcoe, Ontario
N3Y 5K2
Phone
Toll free: 1-(866)-431-7297
Fax
(519)-426-0362

Contact information for Exotic Dancers applications.

Mailing address for Exotic Dancer Applications only:

Temporary Foreign Worker Program
HRSDC
200, 4900 Yonge Street
Toronto, Ontario M2N 6A8
Phone
Local voice mailbox:
(416)-973-5722
Fax
Local fax:
(416)-952-6977

Prince Edward Island

Location
Charlottetown
Address
126 Cromarty Dr
Dartmouth crossing
P.O. Box 1350
Dartmouth, NS
B2Y 4B9
Phone
(902)-426-2766
1-855-215-1210 (Toll free)
Fax
(902)-426-4096

Quebec

Location
(Mailing Address Only)
Montreal
Address
1001 de Maisonneuve Boulevard East 4 th floor
Montreal,Quebec
H2L 5A1
Phone
Bilingual
(514)-877-0022

Toll free: 1-(866)-840-0222
Fax
(514)-877-3680

Saskatchewan

Location
Vancouver
Address
Service Canada
Employer Services
1400-300 W. Georgia Street
Vancouver, British Columbia
V6B 6G3
Phone
Toll free: 1-(866)-725-6169
Fax
Toll free: 1-(866)-301-5603

Hiring support: Temporary Foreign Worker Units

The Temporary Foreign Worker Units (TFWU) offer guidance ONLY to employers and/or their authorized representativesseeking to employ foreign workers who may be exempted from obtaining a work permit or from the Human Resource and Skills Development (HRSDC) - Service Canada (SC) labour market opinion (LMO) process.

In cases where employers believe a LMO or Work Permit exemption may apply, they can request an assessment (“opinion request”) provided the foreign worker is from a visa-exempt country and is currently outside Canada.

Requests and supporting documentation must be submitted at least 30 days prior to date of entry and can be e-mailed or faxed. The TFWUs will respond to LMO and/or WP exemption enquiries only.

  • Toronto (serving Ontario, British Columbia, Alberta, Saskatchewan, Manitoba, Yukon, Northwest Territories and Nunavut)

    Toronto Temporary Foreign Worker Unit
    Telephone: 416-954-7954
    Fax: 416-973-9768
    E-mail: TFWU-Toronto-UTET@cic.gc.ca

  • Montreal (serving Quebec, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador)

    Montreal Temporary Foreign Worker Unit
    Telephone: 514-283-1061
    Fax: 514-283-1877
    E-mail: CIC-QUE-SRTE@cic.gc.ca

Comments